In this guide, we’ll walk through every major feature inside the Customize section to help you build a high-converting automated webinar.
1. Adding Your Webinar Video
Your automated webinar begins with the core video content. EasyWebinar offers multiple flexible options to upload or reuse your recordings:
Upload or Add a New Video
Click Add Video, then:
Give your video a title
Add a hosted video URL from platforms like YouTube, Vimeo, Vistia, Amazon S3, or a direct MP4 link
Use an Existing Video
Already uploaded something earlier?
Choose a video from your library with a single click.
Repurpose a Live Webinar Recording
If you previously hosted a live webinar, you can instantly repurpose that recording and turn it into an evergreen automated session.
2. Customizing Your Webinar Funnel Pages
Every page tied to your event can be accessed and edited within the Webinar Pages area. This includes:
✔ Registration Page
Design a compelling sign-up experience with branding, copy, and strong calls to action.
✔ Thank You Page
Reinforce the commitment and guide registrants on what to expect next.
✔ Waiting Room / Countdown Page
Set the tone before the session begins with a polished pre-event experience.
✔ Webinar Room Page
Customize the look and feel of the actual automated webinar room.
✔ Replay Page
Create a replay environment that matches your goals, whether that's educating, converting, or nurturing leads.
3. Adding Engaging CTAs During the Webinar
EasyWebinar lets you add dynamic engagement elements using the Add CTA button:
Create Offers — Showcase promotions, limited-time deals, or checkout links
Create Polls — Collect insights and boost viewer interaction
Set Custom Trigger Times — Decide exactly when each offer or poll appears during the webinar
You can add multiple offers and polls to create a structured conversion flow throughout the presentation.
4. Configuring Chat & Interaction Options
The chat experience in automated webinars can significantly increase engagement. You can choose from three flexible configurations:
1. Native Contact Box (Email Q&A)
Attendees submit questions through a built-in form, and messages are automatically emailed to your designated inbox. You respond directly via email.
2. Third-Party Chat Integration
If you use chat platforms like Chatroll or Intercom, simply paste their embed code to activate real-time chat functionality.
3. Live Chat with Moderators (Most Popular)
Enable real-time interaction with one or multiple moderators:
Share the moderator link and password with your team
Moderators respond to attendees inside a dedicated control panel
Choose between Public Chat (everyone sees messages) or Private Chat (attendees only view their own messages)
Simulated Attendees
If you're using the native contact box or third party option, you can enable simulated attendees to display a simulated or "fake" attendee count.
5. General Settings & Redirect Options
Fine-tune your event behavior with additional settings:
Format & Language
Adjust date and time formats
Set the date language to match your audience
After-Webinar Redirect
Send viewers to:
A checkout page
A lead magnet
Another registration page
Any custom URL
Perfect for driving next steps after the webinar ends.
Expired Session Redirect
If someone clicks an old or expired link, redirect them to:
A new upcoming session
A replay
A sales page
Any link of your choice
This prevents dead ends and maximizes lead recapture.
Here is a Loom video for reference: