Before canceling, we recommend reviewing the available options, especially if you want to keep your webinars and saved data for future use.
Pause Your Subscription Instead of Canceling
If you are not planning to use EasyWebinar for a while, pausing your subscription may be a better option than canceling it.
Pausing allows you to take a break while keeping your account and saved data intact on our servers. When you are ready to return, you can resume your account without having to start over or recreate your webinars and other saved content.
Why consider pausing your subscription?
Keep your account and saved data secure.
Preserve your existing webinars and configurations.
Return to EasyWebinar when you are ready without setting everything up again.
If you are unsure whether you want to continue using EasyWebinar in the future, we recommend considering the pause option before proceeding with cancellation.
How to Access Your Subscription Settings
You can access your subscription management options directly from your EasyWebinar dashboard.
Log in to your EasyWebinar account.
Navigate to the Profile section.
Select My Profile.
Go to the Overview area.
Under your plan details, select Manage Plan.
Scroll to the bottom of the page to find the Cancel Subscription button.
Selecting this button will initiate the cancellation flow, where you can review the available options before making your final decision.
Explore Your Options Before Canceling
Before completing the cancellation process, EasyWebinar may present alternative options that could better suit your needs.
1. Pause your subscription
If you need a temporary break, consider pausing your subscription to preserve your account and saved data for when you return.
2. Downgrade to a free plan
If you no longer need the features included in your current subscription, you can explore downgrading to a free plan instead of canceling entirely. This may be a suitable option if you want to continue using EasyWebinar with fewer features.
3. Schedule a call with our team
If you are experiencing difficulties, have questions about your subscription, or would like help finding a more suitable option, you can book a call with our team before making your final decision.
We would be happy to discuss your requirements and help you explore the available options.
Important: What Happens When You Cancel?
Before proceeding, please be aware of the implications of canceling your subscription.
Your saved data will be permanently lost within seven days after cancellation.
This includes your saved webinars and other account data. If you think you may need this information in the future, we strongly recommend considering the pause option before canceling. Please ensure that you have reviewed your account and saved any information you may need before confirming your cancellation.
Need Help With Your Subscription?
If you have questions about pausing, downgrading, or canceling your subscription, please contact our support team at support@easywebinar.com.