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V2 - Adding a CNAME record(CloudFlare)

Add a CNAME record in Cloudflare

Updated over 2 weeks ago

Setting your own domain to EasyWebinar allows you to use branded URLs for your registration and other pages.

For example, your subdomain is set up as [subdomain.easywebinar.live]

Your pages are probably something like subdomain.easywebinar.live/registration

(NOTE: This will not change the URL for a live or automated webinar room. Those must stay as app.easywebinar.live.)

1) Log in to Cloudflare and pick the domain

Go to the Cloudflare dashboard and select the account/domain you want to edit. Cloudflare Docs

2) Open the DNS settings for that domain

From the left-hand menu (or the top dropdown for the domain), click DNS to view DNS Records. You’ll see the existing records list and an + Add record button. Cloudflare Docs+1

3) Click + Add record

This opens the “Add DNS record” form. (Type / Name / Target / TTL / Proxy status appear here.) docs.helpscout.com

4) Choose Type = CNAME

From the Type dropdown, select CNAME.

  • Name (Host): enter the subdomain part only (e.g., www, blog, shop).

  • Target (Value): This will be your EasyWebinar subdomain(e.g., test.easywebinar.live). The subdomain can be accessed from your EasyWebinar Profile section.

5) Set Proxy status (important)

  • Proxied (orange cloud) — Cloudflare will proxy traffic through its network (adds CDN/WAF benefits).

  • DNS only (gray cloud) — DNS resolves directly to the target; use this for third-party verification, many SaaS/custom domain setups, DKIM/CNAME-based email verification, and when the provider explicitly requires it.
    If you’re adding a provider verification CNAME, set DNS only. docs.helpscout.com+1

6) Set TTL

Leave as Auto unless a provider specifically tells you to change it. Auto is fine in almost every case. Cloudflare Docs

7) Save the record

Click Save (or Add Record). The new CNAME will appear in the list. DNS propagation is usually fast for CNAMEs, but can take minutes to hours depending on the provider and cache.

Once you have saved the record, please reach out to the EasyWebinar support team at support@easywebinar.com. They will help you add the custom domain to your account.

Note: EasyWebinar does not manage SSL certificates for custom domains added via CNAME, because those domains are hosted outside of our infrastructure. Therefore, you (or your hosting provider) need to install an SSL certificate for your custom domain to ensure it loads over HTTPS and appears as secure.

This can be done on a Free plan as well. Here is a tutorial video for reference: https://www.youtube.com/watch?v=E_3RrlPYqFc

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